福斯電動車被投訴熱泵節能廣告不實，最終向近六萬名車主退款::DDCAR 電動車

熱泵是電動車的節能幫手，這一點在 2021 年式的新版 Tesla Model 3 上做了最佳演繹，但福斯就還需要再多努力，至少在宣傳的措辭上必須謹慎一點。

德國媒體 Bild.de 報導 ，在 ID.3、ID.4 於歐洲上市時，福斯宣稱熱泵可以嚴寒如零下 25 度的低溫環境為車子省下最高 30% 電力，鼓吹消費者加價四萬多元選配 (1,275 歐元)。

但許多車主發現熱泵節能效果不彰，群起向福斯投訴，最終福斯承認熱泵效率確實有待改進，有「多報 10% 到 20%」左右，因此向購買熱泵的消費者退款。

<a data-ctorig="https://www.ddcar.com.tw/blogs/articles/detail/12291/%E4%B8%8D%E8%A6%81%E5%86%8D%E8%AA%AA%E5%8F%AA%E6%98%AF%E6%9A%96%E6%B0%A3%E5%8A%9F%E8%83%BD%E4%BA%86%EF%BC%81%E7%89%B9%E6%96%AF%E6%8B%89%E7%86%B1%E6%B3%B5%E6%8A%80%E8%A1%93%E5%8F%AF%E4%B8%8D%E5%8F%AA%E6%98%AF%E5%96%AE%E7%B4%94%E5%8A%A0%E7%86%B1%E8%80%8C%E5%B7%B2%EF%BC%81" data-cturl="https://www.google.com/url?client=internal-element-cse&cx=ee4c42b2033f51633&q=https://www.ddcar.com.tw/blogs/articles/detail/12291/%25E4%25B8%258D%25E8%25A6%2581%25E5%2586%258D%25E8%25AA%25AA%25E5%258F%25AA%25E6%2598%25AF%25E6%259A%2596%25E6%25B0%25A3%25E5%258A%259F%25E8%2583%25BD%25E4%25BA%2586%25EF%25BC%2581%25E7%2589%25B9%25E6%2596%25AF%25E6%258B%2589%25E7%2586%25B1%25E6%25B3%25B5%25E6%258A%2580%25E8%25A1%2593%25E5%258F%25AF%25E4%25B8%258D%25E5%258F%25AA%25E6%2598%25AF%25E5%2596%25AE%25E7%25B4%2594%25E5%258A%25A0%25E7%2586%25B1%25E8%2580%258C%25E5%25B7%25B2%25EF%25BC%2581&sa=U&ved=2ahUKEwiX1Z6ppf3wAhUYwosBHem3CS8QFjAAegQIBRAC&usg=AOvVaw2ml-_rCmp14Sa3VVgiGi0V" dir="ltr" href="https://www.google.com/url?client=internal-element-cse&cx=ee4c42b2033f51633&q=https://www.ddcar.com.tw/blogs/articles/detail/12291/%25E4%25B8%258D%25E8%25A6%2581%25E5%2586%258D%25E8%25AA%25AA%25E5%258F%25AA%25E6%2598%25AF%25E6%259A%2596%25E6%25B0%25A3%25E5%258A%259F%25E8%2583%25BD%25E4%25BA%2586%25EF%25BC%2581%25E7%2589%25B9%25E6%2596%25AF%25E6%258B%2589%25E7%2586%25B1%25E6%25B3%25B5%25E6%258A%2580%25E8%25A1%2593%25E5%258F%25AF%25E4%25B8%258D%25E5%258F%25AA%25E6%2598%25AF%25E5%2596%25AE%25E7%25B4%2594%25E5%258A%25A0%25E7%2586%25B1%25E8%2580%258C%25E5%25B7%25B2%25EF%25BC%2581&sa=U&ved=2ahUKEwiX1Z6ppf3wAhUYwosBHem3CS8QFjAAegQIBRAC&usg=AOvVaw2ml-_rCmp14Sa3VVgiGi0V" target="_blank">不要再說只是暖氣功能了！熱泵技術可不只是單純加熱而已 ... <a data-ctorig="https://www.ddcar.com.tw/blogs/articles/detail/12236/%E6%90%AD%E8%BC%89%E7%86%B1%E6%B3%B5%E7%B3%BB%E7%B5%B1%E7%9A%84-Model-3-%E5%B7%B2%E6%96%BC%E5%85%AB%E6%9C%88%E4%BB%BD%E9%96%8B%E5%A7%8B%E7%94%9F%E7%94%A2%EF%BC%8C%E8%88%87-Model-Y-%E5%90%8C%E4%BA%AB%E7%AF%80%E8%83%BD%E5%84%AA%E5%8C%96%E8%A8%AD%E8%A8%88" data-cturl="https://www.google.com/url?client=internal-element-cse&cx=ee4c42b2033f51633&q=https://www.ddcar.com.tw/blogs/articles/detail/12236/%25E6%2590%25AD%25E8%25BC%2589%25E7%2586%25B1%25E6%25B3%25B5%25E7%25B3%25BB%25E7%25B5%25B1%25E7%259A%2584-Model-3-%25E5%25B7%25B2%25E6%2596%25BC%25E5%2585%25AB%25E6%259C%2588%25E4%25BB%25BD%25E9%2596%258B%25E5%25A7%258B%25E7%2594%259F%25E7%2594%25A2%25EF%25BC%258C%25E8%2588%2587-Model-Y-%25E5%2590%258C%25E4%25BA%25AB%25E7%25AF%2580%25E8%2583%25BD%25E5%2584%25AA%25E5%258C%2596%25E8%25A8%25AD%25E8%25A8%2588&sa=U&ved=2ahUKEwiX1Z6ppf3wAhUYwosBHem3CS8QFjAEegQIARAC&usg=AOvVaw0hceLk0bp7FWxMojWGS4eX" dir="ltr" href="https://www.google.com/url?client=internal-element-cse&cx=ee4c42b2033f51633&q=https://www.ddcar.com.tw/blogs/articles/detail/12236/%25E6%2590%25AD%25E8%25BC%2589%25E7%2586%25B1%25E6%25B3%25B5%25E7%25B3%25BB%25E7%25B5%25B1%25E7%259A%2584-Model-3-%25E5%25B7%25B2%25E6%2596%25BC%25E5%2585%25AB%25E6%259C%2588%25E4%25BB%25BD%25E9%2596%258B%25E5%25A7%258B%25E7%2594%259F%25E7%2594%25A2%25EF%25BC%258C%25E8%2588%2587-Model-Y-%25E5%2590%258C%25E4%25BA%25AB%25E7%25AF%2580%25E8%2583%25BD%25E5%2584%25AA%25E5%258C%2596%25E8%25A8%25AD%25E8%25A8%2588&sa=U&ved=2ahUKEwiX1Z6ppf3wAhUYwosBHem3CS8QFjAEegQIARAC&usg=AOvVaw0hceLk0bp7FWxMojWGS4eX" target="_blank">搭載熱泵系統的Model 3 已於八月份開始生產，與Model Y 同享節能優化設計

根據報導，這些選配熱泵的 ID.3、ID.4 歐洲車主可獲得 285 歐元的部分退費 (台幣約 9,500 元)；由於車主總數達到 56,230 名，福斯將為此支付高達台幣五億多元的費用。

福斯表示將持續透過 OTA 軟體更新來優化熱泵效能，同時也降低了熱泵在歐洲的選配價格，由本來的 1275 歐元下調到 990 歐元，福斯歐洲網站也移除了關於熱泵效能的具體數據。

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